Placing an order
- Open a product, choose a quantity, and add it to your bag.
- Open your bag and check the items. Shipping is $20 flat to any US address.
- At checkout, enter your name, email, and US shipping address, and confirm the research-use agreement.
- Review the order total, then continue to payment.
Paying with crypto
Choose a coin and network on the payment step. The page shows the receiving address, a QR code, any conversion fee, and the exact amount to send.
| Coin | Network | Conversion fee | What to send |
| USDC | Solana (SPL) | None | The exact order total, e.g. 249.00 USDC |
| USDC | Ethereum (ERC-20) | None | The exact order total |
| BTC | Bitcoin | | Order total plus fee, in USD, at your wallet's rate when you send |
| ETH | Ethereum | | Order total plus fee, in USD, at your wallet's rate when you send |
| SOL | Solana | | Order total plus fee, in USD, at your wallet's rate when you send |
Pay with USDC on Solana or Ethereum to avoid the conversion fee. Your wallet's own network fee is separate in every case.
- Copy the address with the Copy button, or scan the QR code. After pasting, compare the first and last six characters.
- Check that your wallet is sending on the same network shown on the page.
- Your wallet's network fee is separate. Make sure the amount that arrives covers the order total.
- Send, then open the finished transaction in your wallet and copy its transaction ID.
Wrong coin or network? Do not send a second payment to fix it. Email us the transaction ID and what you sent. Recovery is not guaranteed.
Finding your transaction ID (TXID)
Every crypto transfer gets a unique ID on the blockchain, also called a transaction hash. It is how we match your payment to your order. It is not your wallet address and not your order code.
Example format only:
0x8f3a1c9b7e4d2a6f10b8c5d9e7a2f4c1… (Ethereum / USDC-ERC20)
5KtPn1LGuxhFiwjxErkxTb7XxtLVYUBe6Cn… (Solana / USDC-SPL)
b6f6991d03df0e2e04dafffcd6bc418aac… (Bitcoin)
In a mobile wallet
- Open Activity or History.
- Tap the payment you sent.
- Tap Copy transaction ID or View on explorer.
- Copy the full ID or the full explorer link.
On an exchange
- Open your withdrawal history.
- Select the withdrawal.
- Copy the transaction hash or explorer link.
- If it says Processing, wait until it completes. The ID appears then.
Sending payment proof
- Paste the TXID on the Confirm step of checkout. The page creates your order code and an order summary.
- Copy the summary and email it to .
- Attach a screenshot of the sent transaction showing the amount, destination, and status.
- We check the payment on-chain and reply by email once your order is confirmed.
If you're signed in, the order is also saved under Account with its code, total, and status.
An order is confirmed only when we reply. Sending a TXID does not confirm it by itself.
Payment problems
- Transfer still pending. Some networks take a while. Check the status in your wallet or a block explorer before doing anything else.
- Sent too little. Do not resend the full amount. We'll email you the exact balance still due.
- Sent too much. Your order still goes ahead. We'll contact you about returning the extra in USDC.
- Closed the payment page. If you were signed in, your order is under Account. Otherwise email us your TXID, the coin and network, and the address you shipped to.
- Can't find the TXID. Check your wallet's History or your exchange's withdrawal details.
Never pay twice because a status is unclear. Check the transaction first, then email us.
Shipping and tracking
- We ship to US addresses only, by standard shipping, for a flat $20 per order.
- Orders are packed after the payment is confirmed.
- We email the carrier and tracking number when the package ships. The first carrier scan can take a day to appear after the label is created.
- If tracking stops updating or a package arrives damaged, email us with your order code. See the Refund Policy.
FAQ
How long does payment confirmation take?
On-chain, Solana settles in seconds, Ethereum in a couple of minutes, and Bitcoin in roughly 20 minutes. We then check each payment by hand and reply by email.
Which coins have a fee?
USDC on Solana and USDC on Ethereum have no fee. Bitcoin, Ethereum, and Solana add a conversion fee. The payment step shows the fee and the full amount before you send.
Do I need an account?
No. You can check out as a guest. With an account, your shipping details are filled in for you and your orders are listed in one place.
Are products tested?
Certificates of analysis are published in the COA library, grouped by batch. They are not included in packages. Check that the batch on your vial matches the report.
Does my bag hold products?
No. Stock is held once your payment is confirmed.
Can I cancel?
If you haven't paid, just don't send payment. If you have paid and we haven't shipped, email us and we'll refund you. See the Refund Policy.
Do you ship outside the US?
Not right now.
Who are the products for?
Qualified researchers, for laboratory use only. Products are not for human or animal consumption. You must be 21 or older to order.
How do I contact you?
Email or message us on Telegram at , with your order code. Never send your wallet's recovery phrase, private key, or password to anyone, including us.